Apex Technology Blog

For years, many small businesses in Charlotte relied on “break-fix” IT support — waiting until something breaks, then paying for a fix. While this reactive model may seem cheaper upfront, it often leads to bigger problems, more downtime, and unpredictable costs.

When your network goes down or systems crash, the costs go far beyond frustration. For small businesses in Charlotte, IT downtime can mean lost revenue, missed opportunities, and frustrated customers. The reality? Even an hour of downtime can cost hundreds — sometimes thousands — of dollars.

What goes through your head when you hear the words “IT audit?” Are you worried about your business’ deepest and most shameful technology secrets being exposed, or are you excited about the opportunity to resolve issues that you might not even know exist? We hope you have the latter mentality, as it’s the appropriate one—especially if you want to build a business that stands the test of time.

It’s easy for employees to reuse passwords just to make things easier for themselves; after all, why use different passwords when you have a dozen accounts to remember passwords for? Unfortunately, this habit will come back to bite you, especially if your business is ever involved in a data breach. These credentials could be put up for sale on the dark web… and that’s just the beginning of your problems.

Business is already complicated enough without having to remember all of your passwords. Unfortunately, logins and sign-ons are a necessary part of operations, and without them, work isn’t going to get anywhere. All that said, there is a solution to the problem of having too many accounts with too many unique credentials, and it all starts by asking a simple question.