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Apex Technology Blog

Apex Technology has been serving the Carolinas since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Unified Communications Help in the Office and in the Field

Unified Communications Help in the Office and in the Field

Wherever a business’ team happens to be working, maintaining communications is a huge priority. This is not only for the sake of operations, but also for the sake of your company culture. Let’s explore how this can be accomplished through a strategy known as unified communications.

Let’s explore the strategy that goes into unified communications (commonly known as UC for short), and the benefits your business could see from it.

What are Unified Communications?

Unified communications refers to the amalgamation of different collaborative tools into a single platform, providing your business with a few significant benefits:

  • Productivity can improve, with your employees able to communicate through a wide variety of tools on an assortment of devices, as there will be nothing in the way to keep your team from collaborating and being productive as a result.
  • Your users’ experience can be enhanced, by giving them better tools to collaborate with, reducing the likelihood of employee turnover.
  • Costs can be reduced, thanks to the cost savings that the cloud (where UC solutions are hosted) facilitates, helping organizations more effectively budget their IT.

These features are exceptionally useful for the business that puts Unified Communications in place—although we haven’t yet discussed one of the most impressive benefits that UC solutions can bring: mobility.

Unified Solutions Can Keep Your Team in Touch, Wherever They’re Working

UC solutions, as a cloud-delivered option, are available both in and out of the traditional office space. This means that workplaces of all kinds—including those that require lots of time “in the field”—can greatly benefit from these tools.

Initially, UC applications were largely confined to the office. However, more and more UC options are now designed to be used by frontline workers, bringing technology out of the office and benefitting a wider scope of business processes. With this shift, businesses of various kinds can accomplish more for their businesses, in terms of both efficiency and efficacy.

Interested in Implementing Unified Communications for Your Team Members?

Reach out to our team to learn more about how we can help. Call (704) 895-0010 today.

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