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Apex Technology Blog

Apex Technology has been serving the Carolinas since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Do You Have the Coverage You Need to Maintain Your Technology?

Do You Have the Coverage You Need to Maintain Your Technology?

When it comes to your business’ IT resources, who’s in charge? Do you have a CIO, or chief information officer, managing your IT decision-making, and do you have someone responsible for managing and maintaining your systems? If you don’t know the answer to either of these questions, then we need to have a conversation about your relationship with technology management.

It’s simply not enough to have technology without having someone who can effectively manage it. Let’s take a look at how transitioning to a managed service provider model can improve the way you use technology.

Traditional Technology Management in the Office

Your business’ approach to technology management might be dependent on its size. Some companies on the larger side have a dedicated CIO who makes all of the important decisions regarding technology. Others have network administrators who handle this responsibility. Some businesses don’t have any dedicated IT support resources and instead have their employees perform necessary maintenance and management, but this is not the right way to approach IT maintenance. If you have unqualified and untrained employees performing maintenance, you might make potential problems even worse.

Companies that need IT resources can choose to outsource the responsibility of managing their IT infrastructure to a managed service provider (MSP).

Managed Service Providers

A managed service provider is a great way to take care of your technology, especially if you don’t have internal IT resources. You essentially outsource the care of your infrastructure to trained professionals. Some organizations center their entire business model around this concept. You basically get an entire IT department without paying for multiple salaries or going through the hiring process, instead opting for easy-to-manage monthly payments.

The Benefits of MSP Offerings

We can’t possibly list all of the benefits of working with an MSP here, but you should know that some of the most notable ones include a hands-off approach to IT management, more manageable monthly payments, and genuine peace of mind. You can also rest assured that your organization has access to IT expertise as it’s needed. Our goal is to make working with your IT as easy as possible so that you can focus on your own business’ operations.

Get Started Today!

Managing technology can be stressful, so don’t let it get the better of you. Let Apex Technology help. To learn more about what we can do for your business, contact us at (704) 895-0010.

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Wednesday, February 21, 2024

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