Our Mission Statement
Full-service, flat-rate, managed IT services
We are the Charlotte-metro’s leading provider of Managed IT Services. Our full-service, flat-rate managed IT services are designed to reduce your costs, increase productivity, and mitigate your business risks. Whether you are looking to complement your current tech staff or manage your entire IT infrastructure, our flat-rate managed IT services grow with your business, taking the pain out of technology.
Jeff S
I want to write you a note and thank you for your assistance with this project. You have been great to work with and your company has helped me improve our company as we could facilitate changes. Your group is very good go work with and I have the utmost respect for Marco’s and other associates of yours that I may not be aware of. Bryan did a wonderful job in keeping the communication open and the pro-active manner they displayed.
I look forward to our future projects and just wanted to express my gratitude for your professionalism and just making it easy to do business in a very hectic business environment. You will help and have helped us be a better company.
Have a great week.
Kevin H
Apex Technology has provided us with the highest level of IT service with their Managed Network Services and Backup and Disaster Recovery Services. They understand what it takes to keep us up and running smoothly without any down time by being proactive and reliable. They listen to our needs and make sure they have an understanding of how our business works in order to provide us the best service possible. Apex always looks for ways to improve our productivity and efficiency whether it is through hardware, software, upgrades, etc. We have had experiences with other IT companies, but the others do not come close to the level of service and commitment that Apex provides to our company. With other companies, we had instances where we would have to call or e-mail them in regards to IT problems/issues in order for them to address them. Since we have been with Apex, we very rarely have problems/issues, but when we do, they are corrected before I even know about them. In our business, down time is not an option and Apex understands that. One thing that really stands out to us and provides us with a great level of comfort is that you actually get to know the people, from the President to the Network Engineers and everyone in between. I would highly recommend Apex to anyone seeking IT services because their proactive, reliable, and cost-efficient service is unparalleled.
Tracy L
We have been pleased with the support and services we have received from Apex over the years. They have been very responsive to our needs and a pleasure to work with. They readily come on site to resolve issues that cannot be handled remotely and work closely with our third party software vendors to ensure that our applications and network are running smoothly.
Cathy G
Regarding the BDR we have in house supplied by Apex, it was a lifesaver when our server went down. Apex was immediately on top of restoring our operations using the BDR. It took a few hours to get it all operational but we ran off of it for about a week while our server was out. The BDR is well worth the money- if we had lost a week of work …I hate to think of having to recover from that and trying to restore lost data. Both our offices and manufacturing facilities were able to function normally during the interim period.
Jim V
We recently changed to have APEX manage our IT systems and the onboarding process was excellent. They have done a masterful job of identifying the root cause of various issues and actually providing solutions rather than patches. Their model of fixed monthly billing gives me peace of mind knowing that they share the burden of having our systems run smoothly. I highly recommend them.
