3 Things to Avoid In the Midst of a Data Disaster

You know that it’s important to have a data recovery plan in place for your business, but you might also be thinking that your risk of experiencing a true data emergency is relatively low. Unfortunately, with hacker attacks happening approximately every 39 seconds, and the majority of data breaches being due to human error, every business shares the same risk – and this doesn’t even take into consideration the risks due to natural disasters.

It’s important that you’re able to fully recover from a data emergency, and many businesses develop and put a recovery plan in place but miss the mark on a few important points. It isn’t enough to just have a data emergency plan in place; you also need to ensure there aren’t any hiccups that cost your business time and money in the event of a threat or loss of data

To help ensure your data is as secure as possible, here are the 3 things you need to avoid if your knee deep in a data disaster. 

Lack of Communication

Any data recovery plan is only a solid as your team’s ability to execute it with little or no notice. It’s important to establish who has a role in your disaster recovery plan, what that role is and what’s expected of them – and then communicate it in a way that leaves no questions unanswered. This should be done as soon as possible after a plan is put in place. However, if your communication skills haven’t been up to par, the midst of a disaster isn’t the time to let them slip further. Immediately communicate with all appropriate team members and don’t forget to include employees and stakeholders to avoid panic on their end. 

Neglecting Your Clients 

Your clients and customers are the lifeblood of your business. They’re also likely to catch wind of your data disaster and expect answers on how secure their own identifying information is and how this breech might affect their relationship with your company. Set a plan in place to communicate and reassure clients, but don’t sugar coat anything. Thoughtful, honest answers are best. 

Not Taking Proactive Measures to Mitigate Risks

Once you make it through your data disaster, you need to plan for the future by having a recovery plan in place. That said, your disaster recovery plan isn’t meant to function as a catch all that protects your business against a lack of strategy for mitigating risks in the first place. The best data recovery plan is one you never need to use, so being proactive in protecting your businesses from the scope of potential threats is one of the most important steps you can take to keep your business secure. 

Work with the Trusted Provider of Data Recovery Services in Charlotte

It’s an unfortunate, and unnecessary, fact that 40% of small businesses that experience a data disaster never recover. We’re here to provide you with a data backup and recovery plan that protects your assets. Contact the experienced team at Apex Technology to learn more about our data recovery plans today.