Download the Abernethy Contracting Case Study PDF
Building a Partnership: A Case Study
How APEX Technology Helped Bring a Contractor to a New Home
Meet Abernethy Contracting:
First formed as Hal Abernethy Inc., this family business has lasted three generations, serving Charlotte and the surrounding North Carolinian regions since 1973. Providing commercial businesses and developers with various construction services—including paving, concrete, grading, stone and reclamation, and utilities—Abernethy Contracting and their team of 170 relies on technology both in the office and out in the field, as one would expect.
From the office technology that runs the day-to-day, to the global positioning systems and drones that enable their worksite needs, the contractor uses technology in just about every aspect of their operations. However, this kind of reliance on technology means that a business needs a resource to ensure this technology is readily available… especially when that business is preparing for a move, as Abernethy Contracting was. This is a resource that Abernethy Contracting unfortunately lacked
The Contracting Company’s IT Resource Fell Short of Their Needs
Abernethy had another IT service provider that they were relying on for help with their technology, but this provider failed to live up to their expectations.
Not only were their response times slower than acceptable, but this provider also would deliver on their promises later than expected and were not communicative with the contractor. A change was sorely needed, so after interviewing a few alternatives as though they were a new employee, APEX Technology was brought on
APEX Technology Came in at a Tumultuous Time
Again, while Abernethy Contracting was undergoing this IT overhaul, they were also relocating to a new location… meaning that their network infrastructure also needed to be rebuilt and their server upgraded.
This became APEX’s trial by fire—a trial which, by acting as the construction company’s trusted partner APEX completed without incident.
The Move Was Just the Start of APEX’s Work
In addition to the move, APEX ensured that Abernethy’s team had the resources to acquire support and assistance. Every team member has a support icon on their desktops to ensure that access to support is readily available. In addition, help is just a telephone call away, thanks to the remote access APEX has.
According to Project Coordinator Kristen, the pros of working with APEX just piled up, as she cited a laundry list of benefits the contractor had since enjoyed, including:
- Assistance in meeting an insurance provider’s requirements for coverage
- Assistance in reducing an insurance provider’s cost of coverage via improved cybersecurity
- The implementation of multi-factor authentication
- The addition of more firewall protections
- Proactive reviews and quarterly meetings with the support team
As such, she says that the scalable investment of working with APEX Technology is definitely worth it for a company of a comparable size to Abernethy Contracting’s team.
Abernethy Contracting Saw Considerable Benefits… You Can, Too
If you’d like to learn more about the services that APEX Technology delivers to their clients and the positive impacts this can have, reach out at (704) 895-0010 or visit www.trustapex.com today.
About Apex Technology
Apex Technology has been serving the Carolinas area since 1998, providing IT support and consulting services to small and medium-sized businesses. Partnering with many types of businesses in the area, Apex Technology strives to eliminate IT issues before they cause expensive downtime, so their clients can continue to drive their businesses forward towards success. Learn more about Apex Technology and its managed IT services by calling (704) 895-0010, or visiting www.trustapex.com.
About Abernethy Contracting
Abernethy Contracting has been at the center of the greater Charlotte region’s historic growth for 50 years. The company’s history parallels the history of the great community they have helped build through countless site development projects. The Abernethy legacy is fueled by the entrepreneurial spirit with which the company was originally founded, while being guided by their mission to serve others. Learn more by visiting abernethycontracting.com or calling 704-910-4264.
