Is Telehealth Here to Stay?

In order to meet the health needs of the population, the healthcare industry in the United States has historically been geared towards in-office visits and face-to-face treatments. As technology improvements have gained traction in the healthcare field, Telehealth has emerged as a healthcare solution rapidly gaining popularity with both patients and service providers. While it was gaining in popularity, adoption of and coverage of Telehealth options remained inconsistent across providers and health plans. With the outbreak of COVID-19, and the subsequent healthcare crisis that we find ourselves in, Apex Technology has taken the stance that the technology is here to stay, and in this blog will break down the advantages Telehealth brings to the table and how our cloud-computing solutions and managed Healthcare IT solutions can help your practice properly embrace the lifesaving technology. 

Telehealth Can Take Several Forms, All Remote

What do you envision when we say the word, “Telehealth?” The Centers for Disease Control (CDC) breaks down on their website the 3 basic forms Telehealth can take in modern medical practices: 

  • Synchronous treatments take place over the telephone or live video feeds, typically through a tablet, smartphone, or computer. While these often take place between the patient in the home and the provider in the medical practice, it’s also possible for doctors to expand their coverage by meeting virtually with patients at other facilities supported by nursing staff. 
  • Asynchronous treatments include recording and submitting information and data to your service provider for later review and assessment. This type of telehealth treatment requires secure messaging protocols to be in place. 
  • Remote Patient Monitoring allows healthcare providers to remotely track healthcare metrics measured by digital devices or implanted electrical devices such as pacemakers. It can also simply be the transmission of clinical measurements from the patient’s location to the wherever the doctor might be working


Using these methods as a foundation, healthcare professionals have leveraged telehealth in a number of ways that have become not only beneficial but essential in the face of the spread of COVID-19. 

Screening Patients Safely

The strain of the coronavirus causing the current pandemic is proving to be highly virulent and contagious, so much so that many medical practices and health coverage plans have embraced Telehealth as a method for safely screening patients to determine further treatment needs. This prevents patients who are COVID-19 positive to be filtered to the proper care centers while keeping individuals who have other health needs safe and unexposed.  

Allowing Those with Chronic Healthcare Needs Access to Treatment

For patients with underlying conditions considered to be at-risk, Telehealth solutions allow them to utilize their own equipment to measure and document medical metrics such as blood pressure and glucose levels for chronic conditions and remain in contact with their healthcare providers without having to leave the house unnecessarily and risk exposure. Healthcare providers can similarly continue to provide service to individuals in long-term care facilities safely through the use of Telehealth technologies. 

Improving Efficiency for Healthcare Professionals While Having a Positive Impact on Patient Treatment Experience

How many times have you been to the doctor and spent an hour in the offices filling out paperwork and waiting due to booking errors, only to spend 5 minutes with the doctor being treated? Telehealth systems automate much of the administrative intake processes and remove the need for the patient to spend their own valuable time traveling to the offices and waiting to be treated. For simple treatments, providers can quickly assess a patient’s condition and needs, provide their suggested treatment, submit all of the notes and prescriptions within the interface, and quickly move on to the next patient. This frees up care providers in the practice to treat the patients who do have to come into the offices quickly and efficiently as well. 

Apex Technology Supports Medical Practices Transitioning to Telehealth with Robust Cloud-based IT Solutions 

Trends leading up to July indicate that the COVID-19 pandemic is something that Charlotte’s healthcare professionals will be facing for the foreseeable future, and in order to offer quality treatment, they’ll need a robust cloud computing infrastructure to support the increased reliance upon Telehealth solutions. At Apex Technology, we want Charlotte’s medical professionals to focus on treating customers, and let us handle the technology that supports your practice behind the scenes. Learn more about our full suite of managed IT solutions and see how we can support your business in the challenging times ahead.